Marcella T.

Store Lundys Lane and Drummond Store Niagara Falls, Ontario
Barristra Anna diffused another staff meltdown when preparing my tea. She stepped in and took over and diffused the situation. I am thankful for all the frontline workers at Starbucks. Anna is far beyond what is expected. Anna is friendly, interactive, professional and always is aware of everything that is happening behind and in front of the counter. She takes an interest in all customer satisfactions with all drink choices. Anna is kind courteous and a beautiful smile. May all your employees learn from the example Anna is demonstrating on excellent customer service and management style. Thank you Anna!