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After Delia's Boutique sent me defective merchandise (pair of pants with a hole in the fabric), I've contacted them multiple times and they have NOT responded about a return/refund. Their written policy says I can return the merchandise, but they have refused to provide details on how to do it.
They are a bad business, and fraudulent - I'll not do business with them again.
Tip for consumers:
Why doesn't the company live up to their own published return policy?
Products used:
None - the pants were defective, with a hole in the fabric.
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