I purchased a food/grain mill from the Cook Store & it's a piece of garbage. I reached out to customer service & they stated that since I had used it, they cannot return it. The problem is, it's nowhere up to par & is broken, doesn't work as described. I've never had this problem with other stores & rarely even do it at all unless the product is terrible, which this one is. I'm never purchasing anything from this awful company again. First & last experience.