The matches you receive do not meet your specific profile request. The signup and renewal terms are not communicated when you join. The auto-renewal period is set for six months and cannot be cancelled and no partial refunds offered. Additionally, it appears that renewal fees are automatically debited from your account the day before the renewal date. It's important to note that a cancellation on the autorenewal date results on a refusal to issue a refund; this company is just a money grab