Marie A.

I had 3 fraud transactions in January for charge done at a Sam's club for$381 and change called immediately and was told I had to wait until they posted to file a dispute. I waited and filed the dispute was given provisional credit and then had to call 3 times for my replacement card. I could not have done the charges in NC due to I live in AZ. On April 16 they took back the provincial credit and stated they found not fraud. I felt violated and attacked for the truth. If I was a person who file disputes consistently or frequently I would understand but this was the first time I filed a dispute and when I spoke with a representative she basically told me I lied to get my way. I will be filing charges with the regulatory authorities about this bank and hope to shut it down. Walmart should review the customer complaints and reconsider banking with go bank