My previous review touched on shipping and it delays. I still stand by the poor delivery service I was provided and strong advise that alternative methods are used. My packaged arrived looking as though it fought a losing battle as if little care was taken in it's transport and I'm grateful it was merely clothing. Adding insult to injury versus knocking on my door and allowing me ask why my package was so mangled it was forcibly crammed into standard size mail box.
As for the products only one item seemed to fit and even that item is debatable. I ordered according to the chart having my size in mind knowing every company has there own unit of measurements a 12 for one is a 10 for another, The strapless bra for the Julie contour should have the silicone lining at the end of the band of the bra as well to keep it from moving or rolling and settling under the bust for bustier women such as myself or else it's not very comfortable the bottoms despite saying the were my size are also quite big but bearable. As Mikelle Plus the pants were falling off me and the top actually seemed small in the bust area despite it's size they don't allow you to order the 2 piece according to top and bottom like with their bra and pantie sets so keep that in mind when you order this set. The color was nice and everything did indeed look like the photos some minor changes but if ever I decided to reorder I'm staying away from their default shipping.
P.S. Adore me did end up returning the funds to my charge and I appreciate the promptness in regards to my review, however it shouldn't take a customer this much hassle to receive assistance with an order. I feel this matter could have been resolved with proper communication the when the problem occurred and we spoke. Also ensuring the customer as the proper tracking information as what they gave me when I order versus what they gave me when I complained and asked for my refund were 2 different things.
Hello Marie,
Thank you for your review!
We always appreciate customers who let us know when things aren’t right and we agree that this kind of situations can be better and faster addressed!
We do to apologize for all inconveniences caused by this unfortunate shipping occurrence and the hassle you went through with our customer care representatives.
Please rest assured that we will do our best to avoid this kind of situations in the future, by both investing in better interactions with our customer representatives and also improving the efficiency of our delivery methods, towards a more pleasant experience.
Should you have any other questions or concerns, please let us know. We are always happy to help!
Best,
Adore Me
help@adoreme.com