Marie G.

If I can give a 0 rating, I would. Im a regular Express customer and just the past couple months, Ive placed orders totaling almost $2K. Not only shipping and delivery times were slow, but also my orders arrived with missing items from each order I was charged for. One of the representatives I dealt with was helpful, but turned out, most of the items were completely sold out and some would never be back in stock. Thats what I hate about shopping online, youre always competing for the size. One minute its in your cart and gone the next. Theres no first come first serve basis. You get this item firsthand and just trying to spend more money on them so youre just taking a bit more time to check out. Its total bull$#*!! But thats not it, they advertise coupons online that would not work and send out coupons in the mail that would not work either online even if it says so, and when you call customer service, they cannot do $#*! to help you out! Cant apply the coupon youre trying to use and do any adjustments to the order because it has processed when Ive been on the phone waiting for over 40minutes! They even say to your face, you just gotta know how to shop! This is definitely gonna be the last time Im supporting this company cause it aint worth my time and money! Ill see your stores to return everything ordered and take my business elsewhere and spread the word about how rude, incompetent, and less-than-poor-quality-service ripoffs that you are!