Marilyn D.

I purchased an essential oil diffuser which I loved and which worked properly for a little over one month. After that time it continued to work sporadically for an hour or two or less no matter that I cleaned it and allowed it to dry out. I spoke with Brandon at customer service who explained their thirty day return policy but graciously was going to check with his manager. Two days later, I was happily surprised to learn they had decided to refund my money for this defective diffuser rather than send me another one since I did not have the lot number. I chose to write this review since people are usually quick to criticize but I think it is equally important to let people know when they did something right. I will not hesitate to purchase from All Star Health again and will recommend them to others when the opportunity arises.

Frustration and anger at what I perceived as poor customer service led to my original review of this company.
I need to give them their due since they did the right thing and refunded me for the antenna. I am returning the antenna to them since it was a good antenna but simply did not work adequately for me but may work for someone else,
I always try to buy from American companies which is why I purchased from them in the first place. Hopefully they will work on improving their Customer Service so that they can become an exemplary company.