I ordered some B-stock items that were available at the time. Placed the order and paid. 5 days later they told me that the items were not anymore available? Cusromer service replied to late do my emails.
Dear Mario, we are very sorry for the situation. Are you still waiting for an answer? Could you please send me an email with your customer number to social@thomann.de? Then we’ll be able to locate your account and find out, what’s going on. Best regards, Fran
Mario Has Earned 2 Votes
Mario A.'s review of Musikhaus Thomann e. K. earned 2 Very Helpful votes
Dear Mario, we are very sorry for the situation. Are you still waiting for an answer? Could you please send me an email with your customer number to social@thomann.de? Then we’ll be able to locate your account and find out, what’s going on. Best regards, Fran