Even though they admit that I am due a refund of my deposit (about $200 USD), they have refused to refund it for more than three months despite my constant demands. They constantly engage in evasive tactics, including writing to you from e-mail addresses that they say you can't respond to. So how are you supposed to respond? The point is that they get you make a deposit with no intention of ever giving it back. It's theft, plain and simple.