Mark G.

Totally untrustworthy. I have used this company in the past to transfer funds. They have been slower than there claims, but it work. I attempted to transfer to a person I had transferred to again. Even though I had and existing account and transferred to the recipient before. I was directed to confirm to ACH debits made to my account after a delay of 2 days. I did that. Then after several more days I recieved a message that my funds were being refunded with no explaination. I called customer service and they said my money was being returned because they need a copy of my ID to confirm my idenity. I did that when I set up the account and made previous transfers! They said an email would have been sent asking for the ID. I was not sent an email and their rep confirmed that. Said they must have made a mistake, but they would still need ID and that an 'actual' person needed to review the ID and it would take a week! Now waiting 1-3 days to get my funds back. Sent a new transfer immediately VIA XE. Not hassle there. Didn't need to provide ID or do an ach confirmations to make a transfer.

Tried to use once and connection kept failing so we Ubered. Weeks later got fraudulent charges from 2,000 miles away from my home. Fortunately my credit card company charged it back even after Lyft DISPUTED it. Apparently fraudulent charges are common on this insecure app as is also supported in the many of the negative reviews here. I have not been able to log back into my account to try again and emails to their support group are not answered.