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Citibank sent a letter to confirm my company info. I assumed it was spam as Citi has never done this before. They could have requested the info on my monthly statement and I would know its not spam. Without a reply they canceled my card (7 cards as its a business account). Never told me they were canceling. When it canceled all the 'thankyou' points were deleted. I was a customer for more than 30 years. After more than 2 hours being bounced from dept to dept, no one can help. Citi has no customer service. Adios Citi.
Tip for consumers:
Don't expect to have your problems solved by customer service
Products used:
Chase Bank
Booked a van (paid in full in September) through Priceline in September 2021 to use March 2022. Received a call from rental agency two days before travel, they did not have the van available. Further, they do not rent vans. Priceline advertised, booked and took money for a van that did not exist. After 2 hours waiting, Priceline offered to refund the money, not find me a van. So a day before travel, I am looking for a suitable replacement. Never again with Priceline. Do not waste your time.
Tip for consumers:
Do not waste your time and money. Kayak is owned by Priceline, FYI
Products used:
Booked a van (paid in full in September) through Priceline in September 2021 to use March 2022. Received a call from rental agency two days before travel, they did not have the van available. Further, they do not rent vans. Priceline advertised, booked and took money for a van that did not exist. After 2 hours waiting, Priceline offered to refund the money, not find me a van. So a day before travel, I am looking for a suitable replacement. Never again with Priceline. Do not waste your time.
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