Mark S.

I ordered a clock and received the wrong one. Emailed numerous times and no answer. Finally spoke to a guy named Javier who acknowledged the error and said he would contact the shipping department and tell them to ship the correct clock to me. Javier actually gave me his personal cell phone number in case I had a problem. Two weeks went by and no clock. Called Javier again and the call went immediately to voice mail. Kept trying to call this number for over two weeks and finally connected with Javier. He once again said he would have the shipping department send me the correct clock. Two more weeks and no clock. Same story when trying to contact Javier. This clock was purchased for a parochial school. The clock cost $53.00. I plan to contact the California BBC and any other rating website to leave an unfavorable review.