I was looking at bulk uploading images via My Products. It refused to upload images from site despite that being the products intention.
They refused to admit the problem at first, had no idea how to fix it, refused to fix it. By now months had gone by. I took the problem to Nicole Williams the apparent boss who has even less idea than someone with no idea. She told me a product manager would contact me, it never happened and she never responded when I contacted her back. This something a junior Dev could fix and test in about 2 hours.