Marla L.

Great products! I just wish I could get them quicker!

Horrible, wish I could give it zero stars.
Placed an order on Nov 16th, 2023 for an ADVENT calendar...which begins on Dec 1st and ends on Dec 25th.
On Nov 30th, I emailed them, as there is no phone number to speak with an actual human, and explained that according to their tracking, only a label was printed so there is no way the package would ever get there in time for Advent.
I asked for a full refund since NOTHING WAS EVER SHIPPED.
They emailed me back on Dec 1st at 5:56AM and claimed it was shipped via UPS at 5:56AM Dec 1st, LOL
The rep claimed that packages were guaranteed by Christmas and put a tree emoji...
As if it weren't obvious enough that this was a scam, the email was signed, "Your Flavor Concierge"...if you're going to lie, at least spell the name of the company correctly.

We ordered a beautiful dress, but the site said it was ivory... when we received it, it was clearly white. Order# PG*******. I called customer service and spoke with Brianna. She was polite, apologetic, and gave me no hassle. She sent me a return label and assisted me in finding another dress! Thank you Promgirl!