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Ordered two lanterns for my son's birthday, only one arrived and it came damaged and scratched up. They were very expensive and I cannot believe pottery barn does not have quality control on their merchandise. I was on the phone with them for two hours trying to get this resolved. Now I have to go through the hassle of returning without receiving the 2nd one. Awful way to do business
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Marlene E.'s review of Pottery Barn earned 2 Very Helpful votes
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