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Marnie V.

New Jersey

Contributor Level

Total Points
81

1 Review by Marnie

  • Petco

5/1/23

I started with an email from them saying I could get 40% off for a repeat order. On their website that became 35% off. In check out it became 5% off! I then got on a chat with them and after 20 minutes of back-and-forth they said they'd give me my 35% off as a one time thing. But when I went to check out, it actually had me making a donation to them as well! This is very disappointing to me because it's easy for me to get my dog food from Petco and now I feel in order to show them that this is not acceptable, I need to change the store I buy from. I decided not to be party to this scam! Be wary of the actual percent off that you get!

Tip for consumers:
I've had this experience with other companies online as well, but just haven't said anything about it. I think consumers don't know what to do when faced with shifting prices and percentages online. If they want the product enough, they'll buy it. I'm tired of this, and think the companies need to be held accountable.

Products used:
I ended up not purchasing anything, because I got so frustrated with the percentage off changing.

Service

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