I received my 5in doll today, which was supose to have been 17in (I believe). It does not even look like a doll. The doll that I ordered was supose to breathe, coo and has a heartbeat. Then when I email and either ask a question or try to get an update on my order they always and an excuse. Or they would say noted best regards. Very upset and disappointed. I should have checked into this company. I will report them to BBB.