My funds were stolen and the only answer I got was, that the cashier gave me "2 HOURS" to withdraw my own hard earned money, so after 2 hours that I had to honestly earn my money and were dedicated to my work teaching a 3 hour class, she got the prize: easy money! Airtm just answered, oh well you didn't withdraw the money within the time limit, they are together on this! Don't fall on their trap...