Martin o.

I ordered a pair of draper leaf collectors and all seemed well until the order arrived and I found 1 single item rather than a pair as ordered. I wasn't too bothered initially and expected it was a genuine error which could be easily resolved but then it got worse. I tried contacting them by phone. NO joy even though on their website its offered as part of the service offering. I emailed 8 times to info email as recommended on their website and still no reply. To err is understandable but to totally fail to deal with attempts at resolution is incomprehensible. This is the last time i will ever do business with this provider