Marty P.

Do NOT do business with these people. If you have a problem, they do not care. Once they have your money that is all they care about. I signed up for a year, to get the discount, and figured I'd be charged monthly what was stated to me as the cost per box, plus shipping of course. NO, they charge for EVERYTHING up front right then and there. There's no going back once the payment has went through their system, or so they claim. EVEN if the payment is still pending, they won't touch it, I have no idea why some businesses are able to stop and refund and some can't, or won't. I even started all this BEFORE the first box even shipped. After several emails trying to resolve this problem so I could go back and just do 1 month, yes I sadly still wanted to before all the back and forth seeing what they really are, they even told me if I don't get the box when it arrives, they will re-ship another, at MY expense. I am not the only person who's been through this with TokyoTreat either, and I really wish I'd found them before deciding on trying this box. I'll never do business with them or any of their other affiliates, and I'll share my experience with anyone thinking of doing it. They need to change their ways and charge PER MONTH on their plans.