TokyoTreat has a rating of 3.9 stars from 719 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TokyoTreat most frequently mention subscription box, japanese snacks, and new things. TokyoTreat ranks 11th among Subscription Shopping sites.
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I love these snacks! My favorite are the Matcha Kitkats keep up the good work and I can't wait for the Halloween box!
In 2022, I gave each of my 3 children a year's subscription to Sakuaraco (a branch of TokyoTreat Ltd. In December 2023, TokyoTreat Ltd. renewed my children's subscriptions without my permission and charged me $1,620 ($540 for each subscription). I have protested the charge, but TokyoTreat Ltd. says that their "system" will not allow a refund once it has been charged. THIS IS OUTRAGEOUS, and potential customers should be aware that this company is no better than a common thief.
I love these snacks! My favorite are the Matcha Kitkats keep up the good work and I can't wait for the Halloween box!
My premium box came super fast during holidays time, and had some awesome treats that I wish I could get more of!
Customer service is atrocious at the time of this it is June 2021 and I'm still trying to resolve a missing July crate from 2020. If it wasn't for their customer service I might actually recommend them but it is your gamble. Switched to Japan crate and they at least refunded a missing crate in about 3 months.
Also to note they will block you on social media and delete your messages if you try to complain publicly.
Tip for consumers:
Don't use it. Japan crate has the same quality and better customer service.
Products used:
Tokyo Treat Crate
Every month has a different theme that makes you wonder "what am I gonna get this time?" Some tidbits are revealed beforehand, but everything else you only discover after opening your box.
Great delivery time. Great treats. Thank you for the hard work. Don't plan to unsubscribe in the near future.
Highly affordable subscription with a good variety of snacks each month. Lots of fun to be able to try new items and flavors.
It's almost perfect! The only thing I wish I could change is the shipping method. It's express only so I can't get lower cost shipping even though I'm totally okay with waiting.
But the contents of the box and the customer support are absolutely top notch. Huge fan and I won't be stopping my subscription anytime soon! If you're thinking about getting it just do it. It's absolutely worth it when you open up your box to all those yummy goodies! :)
Tip for consumers:
The only thing I’m not happy with is that I’m forced to only use one shipping method. The most expensive kind. Other than that this is perfect. The snacks are always quality and typically my box gets here earlier than the expected date by a few days.
Products used:
TokyoTreat premium box
In 2022, I gave each of my 3 children a year's subscription to Sakuaraco (a branch of TokyoTreat Ltd. In December 2023, TokyoTreat Ltd. renewed my children's subscriptions without my permission and charged me $1,620 ($540 for each subscription). I have protested the charge, but TokyoTreat Ltd. says that their "system" will not allow a refund once it has been charged. THIS IS OUTRAGEOUS, and potential customers should be aware that this company is no better than a common thief.
Lots of fun and tasty snacks that I'd never get to try here in Wisconsin. Stuck at home but get to taste some of Japan
Great selections every month with fast shipping. Fast shipping. My favourite item for April is the Sakura Ramune drink.
The boxes contain great snacks and treats! Very recommended if you are into trying snacks from other countries.
Tip for consumers:
Be careful with shipping rates
Products used:
Premium box
Really nice Japanese treat subscription box. The site is easy to use with lots of interactive content for subscribers to interact with. Most definitely recommend checking out this treat box especially if you love trying snacks from other countries.
Love everything in the boxes I get! Plus they're a great company that makes sure their customers are happy!
While we can't go anywhere in these times of Covid, eat least our taste senses can! The Kitkats specially where unique!
This box is awesome! It is jam packed with delicious treats! You will not be disappointed in this subscription
There are lots of nice food in this box and they even put two minute ramen noodles it makes you feel like you're in japan
Products used:
Tokyo treat
You get full sized items of real Japanese treats and snacks! They're way bigger and way more than I expected. I love that there's always a drink in the premium box as well to really get a spectrum of all the flavors that are popular in Japan. And that we can never get any of these flavors outside Japan
Hi, have just loved all the packages I have received: D At first you were a little worried when you read some had not received the packages. But has always received all the packages and is super happy. They are always just as nice to write and ask question to.
If you want a little bit of Japan in your home, this is the perfect way. There's a bit for everyone: sweet, salty, sour and even bitter, there's a lot to enjoy. I recommend it all the way!
I subscribed after a trip to Tokyo - my children enjoyed the snacks I brought back, so I thought it would be fun to recreate the experience monthly. The boxes get repetitive fast. They find a way to make any snack fit into any theme,
"These crackers are round, like Christmas ornaments."
"The cracker's round shape reminds us of Halloween pumpkins."
I made the mistake of subscribing for a year and not deselecting 'Auto-renew.' After I saw a $540 charge on my AMEX for renewal, I canceled but was informed that I would not be refunded. On the plus side, I'll be receiving the same snacks every month until 2025. Looking forward to getting round crackers that remind Tokyo Treat of Easter Eggs in March.