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Nicholas M.

Contributor Level

Total Points
80

1 Review by Nicholas

  • TokyoTreat

6/4/21

Customer service is atrocious at the time of this it is June 2021 and I'm still trying to resolve a missing July crate from 2020. If it wasn't for their customer service I might actually recommend them but it is your gamble. Switched to Japan crate and they at least refunded a missing crate in about 3 months.

Also to note they will block you on social media and delete your messages if you try to complain publicly.

Tip for consumers:
Don't use it. Japan crate has the same quality and better customer service.

Products used:
Tokyo Treat Crate

Service
Value
Shipping
Quality

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