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I have mailed them about trying to top up my account multiple times. It automatically DONATES to a user who has the same firstname as me (Jasper) as their username. My username is Jazzard. I have contacted them about the issue on their website doing this and the answer was a simple. 'We can't help you with that' the issue is clearly on the redirection of the page, So I contacted them again to refund me since this was their mistake. But to no use. If the issue gets fixed I will modify my review but I highly doubt it after reading all of this. Nitrado should clearly fire some people.
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While we can't go anywhere in these times of Covid, eat least our taste senses can! The Kitkats specially where unique!
Jasper O.'s review of Nitrado earned 2 Very Helpful votes
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Hello Jasper,
Thank you for giving us your feedback.
We are sorry about the inconvenience you have experienced.
We have reviewed the situation on your account, and it appears that our support team has resolved the issue accordingly.
Be aware that our team is working on continuously improving our website, so we can prevent these issues from occurring in the future.
Sincerely,
Elias