I ordered fairy lights in March... this is the end of May and I still have not received them. The customer service people respond quickly, but they say they have no control over shipping time. The orders are shipped from China. They did offer to send another order for free, if I have not received the item in a week. On the tracking link, it still shows my items in China. The company has good products and they are reasonably priced... worth the wait? I am not sure about that.