We used the willamette st store, in Eugene OR. NONE of the promises we were made- low cost per monthly bill, low cost of phone trade ins, pay off of Att phones, cable bundle service - none of it has been accurate or true. Our bill is greater than before, the phone discounts and trade in were not as represented and the 5g service for cable was not available as promIsed. We have had to return over and over with complaints trying to get the plan promised. The reality is they outright lied like used car salesmen and 3 months later when the real bill hit nothing was accurate. New Phones amounts owed are >$800 not $200 as promised with trade in credits, trade in credits took 2 months not 2 weeks to arrive, bill is over $300 a month not the $180 estimated at time of contract switch. Bogus bait and switch tactics which should be illegal. Buyer bewarev!