Order placed 6/19/17 for 2 large dog beds for 2 labs. After a month, still had not received. Called over and over. Left messages and emailed. No one returns emails or calls. Finally received order and beds were small. Took 2 weeks of calling to get a return authorization. Have had return 2 weeks- no refund. Pam is rude, not helpful and could care less that they have your money. DO NOT USE THEM!