Mary Jane P.

My dear friend from North Carolina, kindly ordered a huge gift basket on June 23,2023, to be delivered to me in Canada, prior to her visit.
The basket was to arrive in time to coincide with the arrival of my guests, including herself...
Unfortunately, the gift basket must have been held up at Customs and was only just delivered yesterday, July 18, long after my guests had departed.
I felt so disappointed for my friend, she checked on the shipment several times while visiting, only to be told it should arrive any day. She never got to see what she had sent and it must have been a very expensive basket, judging from it's contents.
Perhaps, for future orders you should advise customers not to ship food items across the border, or check which items would cause delays (such as cheese & meat)...which, by the way, there was cheese & a sausage in my basket and as it sat for almost one (1) month out of refrigeration, I wonder are they safe to eat?
I had also been checking on the delivery prior to her arrival, and unfortunately fell for a scam relating to the shipment, I received a scam email, just after notification of the gift, telling me I needed to pay $1.95 for the customs charge... which I agreed to pay, thinking this would expediate delivery, except that I was actually charged $31.08... this charge is now in dispute with my bank, I had to cancel my credit card.
All in all... not a good experience for my friend or me.
Regards,
MJ
Canada

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