marylou b.

I received a gift card for $120 for what was meant as a lovely and generous gesture. It was a nightmare to use.

To begin with, to start the process, you have to enter your credit card - not a good sign. They really grab you, and want you to start a subscription with them.

My first order was for 2 meals for two persons - it was entered as a "promo" for $30, instead of $54 - not bad! It immediately went on my credit card. Note... there was no way to enter a gift card code. I called and said that I wanted it on my gift card! The customer service rep corrected this, and put a refund for $30. On my credit card.

My order arrived, and I prepared the meals. I am a very experienced cook, and the meals took much longer to prepare than advertised. They were of good quality, but small in amounts. I made some side dishes to accompany the entrees. We are not big eaters.

I skipped a few weeks, and then ordered two more meals, at a cost of $54. I then checked my balance, and found that I had $12. Remaining. According to my math, I should have had a balance of $36. When I called the company, they said that I did not qualify for the original $30 promotion, since I had switched from credit card to gift card?!

I felt like I was talking to someone from another planet! I told her that they were. Crooks, and to cancel my subscription.

I have since tried to e-mail the company to obtain more satisfaction, and my e-mail will not go through, since "My account is cancelled"!

BUYER BEWARE!

By the way, the company would NOT refund the balance of $12. That is remaining on my account when I cancelled!