Thumbnail of user matthewt659

Matthew T.

Contributor Level

Total Points
81

1 Review by Matthew

  • PrintPlace

9/26/21

Customer service is possibly worst I have ever seen. Sent me wrong package on my wedding anniversary, took two weeks to fix it and when I suggested I deserve compensation they suggested that sending me what I already paid for was compensation. Shame on you guys. Have some pride in your company and it's service.

Tip for consumers:
Customer service is possibly worst I have ever seen. Sent me wrong package on my wedding anniversary, took two weeks to fix it and when I suggested I deserve compensation they suggested that sending me what I already paid for was compensation. Shame on you guys. Have some pride in your company and it's service.

Service
Value
Shipping
Returns
Quality
Thumbnail of user racquelf3
PrintPlace S. – PrintPlace Rep

Hi, Matthew. We are sorry that you were sent the incorrect item. We would be more than happy to take a closer look at your order. Would you be able to update your review to include your order number so we can take a closer look and follow up with you via email?

Customer Care

Matthew Has Earned 1 Vote

Matthew T.'s review of PrintPlace earned a Very Helpful vote

Matthew hasn’t received any thanks yous.

Matthew doesn’t have any fans yet.

Matthew isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user mikem4103
3/22/23

I placed an order for corrugated boxes on March 7th. Full color on the outside and plain on the...

Thumbnail of user scottc2049
10/3/22

Ordered months ago and the took the money there and then and no email and no product three months...