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Matt R.

Contributor Level

Total Points
82

1 Review by Matt

  • We Wood

12/11/19

They have utterly absurd return policies, and sell watches that do not have available extra links.

I was given a WeWood watch as a gift. It was too small, so I attempted to order extra links. It took twenty days after I ordered the extra links for them to tell me they don't have them in stock, and will not be getting more in. When I asked if I could return or exchange the watch, they said gifts are not eligible for returns or exchanges, and in any event the return would have had to take place within 14 days of sale. And this was after it took them 20 days of jerking me around trying to order extra links.

Do not buy from them. Not for yourself, and not for a gift.

EDIT: They've done nothing to fix this, and haven't even returned what I paid for the extra links order that was never delivered. After several messages to support with no response, I disputed the charge via my credit card.

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