Maxwell H.

Ideally a business should have customer service that helps people in a very kind and polite and calming way. When I inquired about a refund instead of giving me a call explanation about my question the lady over the phone yelled at me talked over me and was very nasty and disrespectful in her tone. I called back a little later and talked to another lady in the same room who heard the conversation and I asked very politely for her to bring it up with her co-workers and she didn't take accountability or apologize. I told them it's very rude and unethical to be so unkind when you're talking to someone and this is against moral values and being a decent person and I asked if she would bring it up to her coworkers and she said she would. Then after I asked her if the other lady was rude for yelling aggressively at me over the phone instead of taking accountability for her co-workers mistake she shifted the blame at me and said I was talking over the other lady when really she was not only talking over me and interrupting me when I didn't interrupt her at all in the slightest and I let her talk but the other lady was aggressive and nasty passive aggressive and mean all the same time saying the phrase are you going to let me talk when I was she just didn't want answer a question and got upset when I asked the question. That is no way anyone should behave and I was telling her me as a Jew I have high values and I know that God hates this kind of behavior and is disgusted by and that is exactly why we have covid because people turn against God and they don't love their neighbor and they don't forgive others and they're not kind of others and they don't treat people how they want to be treated so I told the lady music does the same thing it brings people together and brings people to love one another and I told her I pray the worst of your business and I am no longer supporting your business because going against God is against my values as a Jew and I told her you and your business are going against God by causing people to send and being nasty and ruin their lives and being aggressive and unkind and unloving in their lives and I told her that God hates that behavior and that is why we have covid and that is why my prophecies will come true that covid is about to get horrendous for the wicked meaning most people in this world because most people including them behave in the most unloving unholy and unkind ways. I was telling her that is a Jew the Torah teaches that we need to be loving individuals and you are not showing love when I have a question I told her I understand the answer but when I asked a question if you're not calm about it it's disrespectful and rude and I told her and Judy is in the sages compare anger to idolatry because when you're angry you forget about God and how he controls everything and it distances you from God and makes you an unholy person and when one is really angry they don't keep in mind something in Judaism known is Divine Providence meaning God controls everything and controls the outcomes of every situation but we have to do our part loving one another I told the lady you and your coworkers are not following the commandment to love your neighbor as yourself as God commands of Leviticus so I pray the rest of your company and covid is about to get horrendous and I pray for peace of the world. The really sad part is I'm classically trained on the piano and I bought from here before but they just lost one customer because I love music I love playing composers such as Bach Beethoven and Brahms and I have a strong passion for music and I've been playing piano since 8 and I am 26 and I can read music very well but the very sad thing is I'm not buying from a place that is so wicked. The Jewish concert is that even supporting a wicked company has terrible consequences for this world because by doing so you were supporting wicked individuals. I will happily go on the music and arts website and buy all the sheet music I need because I'm not supporting company with these wicked values and I hope and pray that everyone reading this or considering buying from here does the same. God bless you all.