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The installer messed up our order so it was delayed; they refused to schedule until the delayed order arrived, and then they couldn't install for *over a month* - an additional delay all based on their mistake. I reached out to my service rep and got zero responses. The installation rep was rude which was surprising given they had messed up. It's been a troublesome process. I have no idea if the products are good because they can't be installed for *over a month*
Products used:
Not sure yet because they can't install
* Blinds.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
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Checkout page has bugs -- completed paypal payment, and checkout page just leaves me hanging with...
Hi Meg. I am so sorry to hear this has been your experience with us and you are still waiting for your shades to be installed. Please note that this is not the norm and I sincerely apologize for any inconvenience this has caused. If you care to share additional details, I would love to help. Please reach out to me at socialcare@blinds.com. I am happy to look into this. -- Jessica N