Melanie G.

I call consumer Cellular to inquire about their cell service! I asked if we could use our current phones, and they said as long as they were unlocked from our current carrier, we could! Our phones were relatively new and didn't need new ones! After numerous hours trying to figure out why our phones wouldn't work they told us that our phones weren't compatible with their towers! WHAT! Your company told us we could use our phones as long as they were unlocked from our previous carrier! Talk to a manager they just apologized and gave me the runaround! They would not give me any kind of discount on new phones or compensate me for their mistake! I was forced to buy new phones because we had already set everything up with their SIM cards and shut off our other service! This is just crazy to me! Why couldn't they just let us know that some phones work compatible, and I would have waited until we need a new phones!