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Melanie S.

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1 Review by Melanie

Wet N Wild

  • Wet N Wild

“Horrible Customer Service”
5/18/22
Verified purchase

I placed an order over a month ago. When I checked my order it stated that it is on hold so I emailed customer service for an update or an explanation as to why my order hasn't processed. I have received no response after multiple attempts. The phone number is nonexistent. I just submitted a request to cancel the order and received an automated message saying it can't be cancelled. Useless!
I already bough the items from Ulta and received them immediately.

You're better off buying from other retailers. If they didn't sell in other stores I'd think they are a total scam.

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