Received shoes that were of poor quality and smelled of paint thinner. Ordered the size that always fits me and they were far too small. Requested a return/refund and was emailed the "process" --- take pics of order slip, the shoes and a pic of your show size. Did all that and even took a pic of my normal shoe with their shoes beside it. Clearly, they were at least 1.5cm shorter. Was denied return saying they only accept defective products. Understand if a bit smaller, but this was ridiculously shorter. Asked for a partial refund at least on my $76 purchase and never heard from them again. Basically a cheap product without the cheapest price and no way to get refunded. Don't waste your time or money.