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Lies multiple times about why you didn't get your order and then tells you another reason in an hour or two, one hand does not know what the other is doing. Do not purchase from this company, Scammers To Rachel, there were not 17 smooth orders or delivries, and you responded to my review on Christmas to my first review, that's why I left another and a message to you. I would not give any of my orders a good review as they all took an enormous amount of time to get, one I waited 20 days after the email saying that it shipped and contacted MP. They said they were having trouble with their shipping partner, but seconds after I got the response, I got another email saying the item shipped and it still took another 20 days to receive the item. Timely? Not hardly. Your excuses are unrealistic when multiple contacts give multiple excuses. I will never order from you again. Never refer anyone to use your company and you are the one who responded on Christmas day to my first review, not me.
Tip for consumers:
This company responds with bogus answers, total scammers do not use this company
Products used:
None, was told they were out of stock one time and told the order wasn't pulled another, Told on another the order had been shipped, waiting for shipping company but it never came
Placed an order, and never received it, contact with the company resulted in many issues and no refund, they block you from social media channels after telling you more lies. DO NOT PURCHASE FROM THIS COMPANY. File a BBB complaint against them. Let others know they are not a reputable company by any means.
Tip for consumers:
Scam artists across the board, no one should be treated the way they treat their customers, take your money and never give you the merchandise
Products used:
None, I never received them
Customer has placed 18 orders with us, and never had an issue until this last one, when an item was delayed. Customer did receive a refund within 24 hours after stating she did not wish to wait, and she did receive all 17 of her other orders quickly and smoothly.
Melissa C.'s review of Magick Planet earned 2 Very Helpful votes
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I am in the habit of only leaving positive reviews for businesses. Unfortunately, this experience...
Placed an order, and never received it, contact with the company resulted in many issues and no...
Customer is leaving another review for the same order she left a previous review for on October 23rd. She received her refund for this order on October 18. Once again, she has had 17 successful orders (still looking for the reviews she left for those 17 positive experiences), and her 18th order had an issue of being delayed, which she stated she would wait, then changed her mind at which time, we issued a refund immediately.