Melissa H.

Buyer Beware! Fort Myers location sold my elderly grandfather a tempur-pedic mattress for $6919. 31 and told us it would be delivered 2 days later, an hour after the purchase we got a call that the item was not in stock and was likely not going to be delivered for another 4-7 days. Well over 2 weeks later we got a call that they were not going to fulfill the order since the are no longer selling tempur-pedic and that it would take another week for the credit to be issued. Now over 3 weeks later my grandfather does not have the new bed nor his MONEY! Exploiting the elderly and withholding just under 7 THOUSAND DOLLARS of a wounded veteran, Purple Heart recipient on a fixed income. It really is criminal.

My order of 1/2 inch crickets were barely larger than pinheads. My son worked hours on creating a habitat for crickets only to be devastated when immediately upon delivery emptying the ant infested box of crickets into the new habitat thereby infesting said new habitat with ants. "Customer Service" will not correct the problem without my sending pictures (because I'm lying?) despite my already informing them that I am out of town and not able to do so. 1st and last order. Also the other items ordered have not even shipped yet.