Melissa M.

I saw this beautiful mustard yellow, round hem sweater on their website. Loved it, had to have it. My shipping label was created immediately but this sweater wasn't sent for weeks. Then, I got the package finally and opened it up all excited-it was the wrong sweater. The sweater I recieved was more brown and was a high-low hem with slits up the side, and it has a very open neck so one shoulder peaks out. So I took several photos, sent an email-nothing. No response. Finally I fb messaged and got a response stating that the sweater I got was what they meant to send, but they had run out of the other sweater and this was what they had in stock and it "was basically the same thing besides the side slits". Never in my life have I had something like this happen, customer service be so blatantly disrespectful and dismissive. After this weird encounter, I started to look online for reviews and was not surprised to find many many other people with similar experiences. This business is SKETCHY.