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I recently ordered a big purchase which was a lot of money, I checked with my order to see if it has been shipped. It told me it has been shipped but I have no Tracking #. I sent an email because i was curious on why I didn't get a tracking number and they never replied. I called the number that was given on website and wasn't available told me to email an email address that was different from the one provided on website and when i tried to said the email was not existent. I will Change my mind and give a better review if i get the help i need and if my order comes in great condition.
Melissa O.'s review of VMInnovations earned 2 Very Helpful votes
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Hello Melissa,
I am so sorry to hear you haven't received the tracking information regarding your order. This should be sent automatically as soon as the item ships. With the information provided, I am unable to locate your specific order. We would be more than happy to send it to you in another email if you would reach out with your order number! Our direct email address is help@vmexpress.com.