Company claimed they didn't receive my images, though website confirmed they did. I received one email (and no text - even though it was text they used to confirm my order) that went to junk asking me to upload my images in email. I called customer service and they told me I'd be charged $5 per order (I had 2) for cancelling. I was told I had to respond to the email message they sent either with the images or to cancel. I found the single email in junk and was responding to upload the images again, when I receive a text that my orders were cancelled. This company got $10 for NOTHING. Total SCAM.