I like only one advisor. I also do not like the $2.99 connection fee. It's a waste of money and I won't be able to contact my advisor if that fee isn't taken off. It's ridiculous! Also, I used to get free minutes for however many minutes I used and I never do anymore. I have not been very satisfied with these changes.
Hi Melissa, we apologize that the recent changes made have been unsatisfactory. Please know that the Session Fee helps Keen operate effectively by covering infrastructure costs, customer support, and continuous platform development. We appreciate your valuable feedback regarding this fee and will be happy to share it with the appropriate department.