melvin b.

Our pet develop problems that required oxygen. We
Purchased an Invacare perfecto 2 oxygen condenser
From Oxygen Plus Medical Inc.
Oxygen Plus Medical Systems Inc.
******* N. Old Moneta Road, Va *******
Ph *******257
Fax *******157
*******@oxygenplusmedical.com
Justin LaClair Owner.
The machine arrive Early December 2017 Without a
Rear door filter cover and did not operate properly.
The machine sensor indicator read below normal
Oxygen levels during operation. Under the direction
Of Justin LaClair over the phone he talked me
Through a field fix. Justin LaClair suggested that the
O2 sensor was likely malfunctioning and because I
Am technically inclined he would send a new PC card
(O2 sensor card) for me to replace. The PC card
Never arrived or was never sent. I requested the rear
Filter door for the machine on six separate occasions.
Justin LaClair assured me the door was shipped and it
Never arrived. The oxygen machine critically failed
Friday, February 3. The machine would operate for
30 seconds and shut down and alarm. We ended up
Having to buy a new machine from a different vendor.
Justin LaClair promised a FedEx return slip to
Evaluate this machine for warrantee and or return.
Justin LaClair failed to generate a return slip
Therefore never providing even warranty service.
Oxygen plus failed on EVERY promise and a
Compromise my pets life and contributed directly to
My pet Nigels death. My pet Nigel died in is gone for
Cremation and this broken Oxygen Plus Machine still
Sits on my porch waiting to be picked up by FedEx on
February 18th.
If you depend on an oxygen machine for life do not
Purchase one from this company. They absolutely do
Not and did not delivered on any of their promises
Whatsoever. Justin LaClare and Oxygen Plus lacks
Honor.