Informed manager would telephone but never happened. Asked for an email on issue and that never happened. Time on telephone were a very long time DONT ever have problems
Tip for consumers:customer service is very poor or non existence
Products used:chair
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Communication is not at all responsive, denial of responsibility ask same question multiple...
DO NOT PURCHASE FROM AOSOM AS YOU WILL WASTE YOUR TIME AND MONEY I wish I could give 0 stars,...