Moises Eduardo R.

Money has not arrived yet in Colombia.
I have sent money to my Colombian bank account since December 18. I have talked with the support service by chat many times, and they always give the same reason. "Our local agent has an issue; we are trying to fix it, and we will send you an update in the next 24 hours to your email.". I did not even receive the updated email. They don't give me any real solutions; I only have to wait for them. I need my money ASAP in Colombia. PLEASE DON'T SEND MONEY WITH THEM! I am afraid they stole all my money. They answered here very fast, but again, they didn't contact me and they haven't found a real solution... My money have disappeared until now!