I've purchased the inserts and the shoes, ordered them directly from Orthofeet. Every time I ordered them they sent me blems, 2nds or defective shoes. I got 3 good pairs, 2 work shoes and one casual shoe, I like the comfort and styles but getting an undefective shoe has been ridiculous. I ordered 3 pairs last month and all 3 had to be sent back. I've ordered 10 pairs of their insoles and had no problem with them, no defects but they raised the price to 50 dollars, I will not pay that. I am so pissed they sent me 4 pairs of defective shoes I'm done with them it shows me they treat customers like idiots, screw them. Hope you boneheads running Orthofeet get the message.