MichaelandNicole O.

RUN AWAY! I figured when I purchased a $300 sweater, it would be heirloom quality, something my grandkids would wear fondly. After 10 uses, the arm is falling off. Customer service was less than helpful. "We'd like to do something but can't." No, you mean "We won't." Look, if you're going to peddle your wares as high quality goods, then stand behind your product. What a scam. I'm warning everyone to stay away. In the meantime I'm praying the other $1000 worth of clothing I purchased last a little longer. Otherwise it's an expensive pile of garage rags. Maybe their market is the small demographic that can afford to wear something once and throw it away?

If you want high quality items from reputable people run away from these guys! Try Sherpa, Kuhl, Filson, Faherty. I've had much better success with the quality of their products.