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Item advertised as open box L/XL size and was shipped a Small/Medium. How can you make that mistake. Now I'm working on returning something that I didn't order. Hopeful I won't be responsible for return shipping when the seller sent me the wrong product.
Michael G.'s review of VMInnovations earned 3 Very Helpful votes
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Hello Michael,
We're so sorry we shipped you the incorrect item. We're happy to fix this right away. We would be glad to offer the option to have the item replaced with the correct size, or returned for a full refund. As the wrong item was shipped, you will not be held responsible for the return shipping. We strive to provide the best over all experience for our customers. If you need further assistance, please give us a call at (866)-639-9320.