The 1 compulsory star is 1 too many. 4 years after having bought a 5-year-warranty data-storage card from them, I found it failed and asked them for remedy. Since they didn't reply, I complained through BBB. Newegg remained silent. After BBB closed the case, I looked Newegg up (stupidly too late) to find them rated "F" with BBB. Don't make my mistake yourself! Buy elsewhere!