This is a horrible company. They sell you junk that breaks quickly. They refuse to let you return it for refund or even exchange. They expect you to take to shop to fix but it cost more to have item looked at than it costs to buy another. They also want a 30% fee for a replacement. It's a con they sell you junk then get you to pay 30% more for another. Avoid like the plague.
Dear Michael,
We are so grateful for this feedback. It means a lot to us.
We do in fact inspect all items before we ship them. Unfortunately, from time to time items get damaged during shipping. We stand behind every item we sell.
Could you please tell us your order number or ticket number so that we can offer you a better solution?
We want to say thank you for providing us with important information about your situation.
Best regards,
Gearbest.com